📜 Legal

Terms & Conditions

Please read these terms carefully before using NexGen Tech's website or engaging our web development, SEO, and digital marketing services.

📅 Last updated:  January 1, 2026  ·  Effective immediately
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Overview

These Terms and Conditions govern your use of the website https://nexgens.co.in and any services offered by NexGen Tech, a web development, SEO, and digital marketing company based in Bhubaneswar, Odisha, India.

By accessing our website, placing an order, or engaging any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

TL;DR: Use our services honestly, pay on time, respect our work, and we'll deliver outstanding results. Simple as that.
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Acceptance of Terms

By visiting our website, contacting us, or engaging NexGen Tech's services — whether through our website, email, phone, or any other channel — you agree to these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update or modify these terms at any time without prior notice.

  • These terms apply to all visitors, clients, and users of our website and services
  • Continued use of our website after changes constitutes acceptance of the updated terms
  • You must be at least 18 years of age to engage our services or enter into a contract with NexGen Tech
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Our Services

NexGen Tech provides professional digital services including but not limited to:

  • Custom website design and development (WordPress, Laravel, React, and more)
  • Search Engine Optimisation (SEO) and local SEO for businesses in Bhubaneswar and across India
  • Digital marketing, social media management, and paid advertising
  • Logo design, brand identity, and graphic design
  • Website maintenance, hosting support, and performance optimisation
  • E-commerce development and integration

All service deliverables, timelines, scope, and pricing are agreed upon in writing (via email, proposal, or formal contract) before work commences. Verbal agreements are not binding unless confirmed in writing.

Note: NexGen Tech reserves the right to refuse service to anyone for any reason at any time. We may also subcontract portions of a project to trusted partners while remaining fully responsible for the final deliverable.
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Payments & Refunds

All payment terms are outlined in your project proposal or service agreement. In general, our payment structure is as follows:

  • Advance Payment: A minimum of 50% advance is required before any project work begins
  • Milestone Payments: For larger projects, payments may be split across agreed milestones
  • Final Payment: The remaining balance is due upon project completion and before final files or credentials are handed over
  • Monthly Retainers: Ongoing services (SEO, maintenance) are billed monthly in advance

Invoices are due within 7 days of issue unless otherwise agreed. Overdue payments may result in suspension of services.

Refund Policy: Due to the nature of digital services, all payments made are non-refundable once work has commenced. If NexGen Tech is unable to complete the agreed deliverables, a pro-rated refund for work not completed will be considered at our discretion.
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Intellectual Property

All content on the NexGen Tech website — including text, graphics, logos, images, and code — is the intellectual property of NexGen Tech and is protected under applicable copyright and trademark laws.

  • Upon full payment, clients receive ownership of all custom deliverables created specifically for their project (e.g. website code, logos, content)
  • NexGen Tech retains the right to use completed work in our portfolio, case studies, and marketing materials unless explicitly agreed otherwise
  • Third-party assets (stock images, fonts, plugins, themes) remain subject to their own respective licences
  • Any pre-existing tools, frameworks, or proprietary code used by NexGen Tech remain our intellectual property

You may not copy, reproduce, distribute, or create derivative works from our website content without prior written permission from NexGen Tech.

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Client Responsibilities

To ensure timely and successful project delivery, clients agree to the following responsibilities:

  • Provide accurate, complete, and timely information, materials, and feedback required for the project
  • Designate a single point of contact with authority to make decisions on behalf of the client
  • Review and approve deliverables within the agreed timeframe (typically 5–7 working days)
  • Ensure all content, images, and materials provided are free from copyright infringement
  • Not use our services for any illegal, harmful, or unethical activities
  • Keep login credentials and access information confidential and secure
Project Delays: NexGen Tech is not responsible for project delays caused by late delivery of client-provided materials, slow approvals, or changes in project scope. Additional charges may apply for significant scope changes requested after work has begun.
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Limitation of Liability

NexGen Tech's total liability to any client shall not exceed the total amount paid by the client for the specific service in question. We are not liable for:

  • Any indirect, incidental, special, or consequential damages arising from the use of our services
  • Loss of revenue, profits, data, or business opportunities resulting from service interruptions
  • Third-party actions, including changes to search engine algorithms that affect SEO rankings
  • Damages caused by factors outside our reasonable control (force majeure events)
  • Issues arising from client-provided content, third-party plugins, or hosting environments not managed by us

We make no guarantees regarding specific SEO rankings, traffic numbers, or business outcomes. While we apply best practices and work diligently to achieve results, digital marketing outcomes are subject to many variables beyond our control.

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Termination

Either party may terminate a service agreement with written notice. The following conditions apply:

  • Client-initiated termination: You may cancel ongoing services (e.g. SEO, maintenance) with 30 days' written notice. Advance payments for the current billing cycle are non-refundable
  • NexGen Tech-initiated termination: We may terminate services immediately for non-payment, abusive conduct, or use of our services for illegal or unethical purposes
  • Upon termination, all outstanding invoices become immediately due and payable
  • NexGen Tech will deliver all completed work to the client up to the date of termination, subject to receipt of any outstanding payments
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Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha, India.

Before initiating any legal proceedings, both parties agree to attempt to resolve disputes amicably through good-faith negotiation within 30 days of written notice of the dispute.

Applicable law: These terms are subject to the Information Technology Act, 2000; the Consumer Protection Act, 2019; and other applicable Indian laws including the Digital Personal Data Protection Act, 2023.
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Changes to These Terms

NexGen Tech reserves the right to revise, amend, or update these Terms and Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page.

It is your responsibility to review these Terms periodically. Continued use of our website or services after any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, please discontinue use of our website and services and notify us in writing.

These Terms are effective as of January 1, 2026. We recommend bookmarking this page and checking it periodically for updates.